Host Hero Review: Web Hosting Review


HostHero Overview:

While HostHero may be a relative newcomer to the field of internet web hosting service, they already seem to have a lot of the right things going in their favor. For starters, they have an incredible focus on customer service. This is a UK-based company, with in-house support. This is never outsourced and you will always be treated as a valued team member, not as a number or a pound sign! On top of this, the hosting plan offers a plethora of features designed to help your business become more successful.


Hosting Features:

Tech FeaturesMarketing & Bonus Features
Space Offered: UnlimitedMarketing Credits: No
Bandwidth: UnlimitedWebsite Builder: Yes
Domains Offered: UnlimitedExtra Web Building Tools: Templates
FTP Accounts: UnlimitedWebsite Stat Tools: AW Stats, Raw Log Files
MySQL Databases: UnlimitedSEO Tools: Google SiteMaps, Search Engine Submissions (free)
Control Panel: ProprietaryOther: Agora Shopping Cart, osCart
E-mail Options: Unlimited Boxes, WebMail, Auto Responders (unlimited), Forwarding, Filter LogsOther: Password Protected Directories, PHP5, PERL, Ruby, WordPress
Uptime Guarantee: 99.9%Other: Images & Web Art, Joomla


Hosting Plans:

One of the best things about this company is that it is located in the UK and you will be dealing with UK ownership. However, you also will be able to have an unlimited amount of disk storage space, bandwidth and domains. Actually, quite a lot of features are unlimited including the number of FTP accounts (you even have several master FTP accounts) and MySQL databases. The server network is constantly monitored and you are offered a very high level of reliability. Those of you who intend to use your site for marketing and business purposes will also be happy with the unlimited number of auto responders. Best of all, there is even a 30 day money back guarantee.

You will also have your choice of the type of server running your hosting. This means either Windows or Linux. This is an important distinction that most other hosts do not even allow you to decide. The operating system will determine what specific software add-ons and scripts can be used on your site. Even better is the fact that this plan (called SuperPlan) only costs £4.99 per month!

Pricing Concerns:

Actually, another great thing about the SuperPlan offered here at Host Hero is that everything is very straightforward and simple. There is one plan and one price. Of course, you can choose between a Windows or Linux operating system for the same price. We think that when evaluating price, all of the features should be taken into consideration. Certainly the fact that you will have an unlimited amount of space, bandwidth and host an unlimited number of domains indicates that you get quite a lot for your penny! But it does not stop there. In fact, almost all of the common features are included at an unlimited clip.

Customer Support:

It is never a good thing to rest on ones laurels and it seems that HostHero takes this (and customer service) seriously. First of all, there support is never outsourced. You will be dealing with someone from the UK who will speak understandable English. They have email available online through a form as well as a toll free telephone line. In the spirit of keeping up with the times, you may also interact with the company through social media (Facebook, Twitter and LinkedIn). Many of these options are available 24/7/365.


Another thing that is serious about is its commitment to providing customers with a reliable web host. This starts with having an excellent up-time record and guarantee of 99.9%. From this point it is also important to look at the equipment used, which include multiple 10 Gigabit connections to the internet and diverse fibre networks. There are redundant data back-ups, power feeds and supplies and even stand by generators and cooling systems. The network is also monitored by real human beings, around the clock. In short, you are completely protected from any act of God or unnatural event!

Ease of Use:

While there are most certainly a lot of powerful features offered with this hosting, it is also remarkably easy to use and manage. In fact, the website control panel is very simple and intuitive. Also, there is even an iPhone control panel which allows you full access and control from your phone, while on the go! Do everything from upload files to schedule tasks, password protect your site and even lock your FTP accounts at the touch of a button.

Bottom Line:

HostHero is a splendid hosting provider that offers something for everyone. The features are powerful and function, yet also very easy and enjoyable to use.


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