Web.com Review: Web Hosting Review


Hosting a website with Web.com is simple and easy. With over 30 years of experience in the business along with more than 3 million clients, this company is one of the top leaders in the web hosting space. In addition to lots of space and bandwidth, they offer all kinds of bonus features including the ability to help promote your site through social media. Think of web.com as a one-stop shop for getting your website online.


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Hosting Features

Technical FeaturesMarketing & Bonus Features
Space: UnlimitedFree Proprietary Site-Builder
Bandwidth: UnlimitedPayPal Integration
Domains: UnlimitedDaily Stat Access
FTP Accounts: UnlimitedRaw Log Files
MySQL Databases: Unlimited24/7 Technical Support
Control Panel: ProprietaryFree Shopping Cart
Unlimited E-Mail AddressesGreen Hosting
99.9% Uptime GuaranteeStock-Image Library

Hosting Plans

Web.com advertises one shared hosting plan based on a Linux system. This plan includes offering unlimited disk storage space (include as many files as you like) and unlimited bandwidth. This is perfect for anyone looking for a standard shared hosting plan, great for a small, growing website. In addition to unlimited space, an unlimited number of domains may be hosted with this plan, including domains that you already own; the transfer process is pretty simple. For those interested in running a business, every member of your company may have an FTP account to upload and work with important files and/or directories.


Web.com does offer a Windows Hosting too, but it’s hard to find on their website. This plan includes nearly all of the same features as their Linux Hosting plan, but with a few added MySQL options.


Building Your Site

If you’re looking to build a website with web.com, you’ve got plenty of options to choose from. For those seeking a hands-off approach, sign up for web.com’s custom website design package. Their professional designers create a custom built website just for you, according to your specifications. There’s no setup fee, no long-term commitment, and best of all, they do all the work for you.

For those who want to be hands-on, go ahead and Do It Yourself. Web.com provides an easy to use website building tool that offers professionally designed website templates, simple customizations, point-and-click editing, and a free domain name!

What’s more- if you plan to make your website into an online store, Web.com has you covered here too. They offer an eCommerce solution that includes specialized designs, supports PCI compliance to ensure safe and secure online payments, provides store management tools, and site analytics.


Pricing Concerns

The investment one makes in a service of this kind is always an important concern. It is helpful to perform a cost benefit analysis in order to accurately determine the true benefit received. For right around £7 per month ($9.96), Web.com is slightly pricier than other providers, but makes up for it with extra bonus features. Consider the fact that you may host an unlimited number of website with the same account. That definitely offers real value. Your domain name is included for free, and unlike lots of other competitors, they provide Cron Jobs, real audio/video stream, and up to 100 domain pointers. These are all extra value, especially for those who may potentially expand their online business in the future.


Customer Support

There are a number of ways for customers to receive help and support at Web.com. For starters, technical help is available 24/7 via email and a phone number. Oftentimes, the phone support staff will direct more complex issues back to email. There are also very active and helpful Facebook and Twitter pages available for help and support. Finally, users may also be interested in perusing the company blog and newsletter. There are a number of helpful posts and articles contained within these resources. The site does offer a FAQ page, but it is pretty basic.



Since the basic hosting plan offered at this site is already managed, this helps to ensure reliability. In other words, Web.com has their own technical staff working around the clock to ensure that everything is fine with their network and your site. This also includes daily site backups and storing files across multiple servers in different geographic locations. The network does have a strong 99.9% up time record and reliability score, however this is not an actual guarantee (although most of the top online hosts have consistently maintained or even exceeded these ratings).


Ease of Use

It is very easy to get started hosting your site. Actually, the company has developed a step-by-step process to get started. From here, the offer a proprietary control panel which is the equivalent of your back office or management center. This is where you will upload new files, add applications, manage domains, etc... While it does take a little getting used, the system is quite powerful and very user friendly. The interface is pretty intuitive, with clear directions.


Bottom Line

Web.com offers a solid reliability track record and lots of tools and service. The unlimited space, bandwidth and domains hosted all are strong pluses for anyone who is looking to make their mark online.


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