Netfirms Review: Web Hosting Review

NetFirms.com Overview:
 

NetFirms.com has been around since 1998, which actually seems like an eternity in the area of web hosting providers. They host over 1.2 million web sites for a huge variety of customers. With this kind of track record it is no wonder that these plans are also some of the most functional and easy to use.

 

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The main focus of these offerings is small business users. Even those just starting out with their first site will find it easy to build and host. The company even includes a free web builder.

 

Hosting Features:
 

Tech FeaturesMarketing & Bonus Features
Space Offered: UnlimitedMarketing Credits: $100 Google Adwords, $50 Facebook, $25 Yahoo 
Bandwidth: UnlimitedWebsite Builder: Yes—Drag and Drop Editor 
Domains Offered: Up to 5Extra Web Building Tools: No 
FTP Accounts: 50+Website Stat Tools: Google Analytics, Log File Access 
MySQL Databases: 5+SEO Tools: Google Webmaster Tools 
Control Panel: YesOther: 1-click Application installs 
E-mail Options: Unlimited Accounts, Forwarding, Spam FilteringOther: Cron Job Editor 
Uptime Guarantee: NoneOther: 

 

Hosting Plans:
 

The hosting plans offered here at Net Firms should be more than enough to handle the needs of any small business. You are started off with an unlimited amount of disk space and bandwidth. Of course, you are limited in only being able to host up to 5 domains on a single account. You will also appreciate being able to let each of your employees have their own FTP account (this is also helpful for tracking exactly who is doing what with the site). The 30-day money back guarantee is also a nice feature which allows for a real-word test of all the features and tools offered.
 

For those businesses looking to have a more super-charged hosting account, consider moving up to the Virtual Private Servers. With these accounts, you actually will have a certain amount of a server (hard drive) dedicated solely to your files and resources. This comes with anywhere between 512 and 2048MB of dedicated RAM, 20-60GB of storage space and up to 2000GB of bandwidth. The best part is that these plans run between £20 and £60 per month. Each of these is an excellent value; it really comes down to how much resources you will need.
 

Pricing Concerns:
 

It is always important to consider the price before investing in a hosting plan. However, when making this decision is always very important to look at what you are getting for your investment. With NetFirms you get quite a lot. Just having the unlimited disk space and bandwidth is probably reason enough to seriously consider coming on board. After all, the highest shared hosting plan is only £8 per month! And, look at all the extra tools and features you get. For example, if you are planning on selling products from your site, you will be able to easily integrate the osCommerce cart system.
 

Customer Support:
 

The Net Firms site has a number of helpful customer support options. You may contact the team by filling out an email form online, or calling a toll free phone line. There is also a helpful online chat feature. Incidentally, all of these options are available 24/7, so you will always be able to get a prompt answer to your queries.
 

Better still, the site itself offers a number of additional helps. There is a knowledge base which can be searched to find out exactly what you are looking for. There is also a user guide and a number of really excellent tutorials.
 

Reliability:
 

The site also mentions that they do have a 99.9% up-time record, although this is not technically included as a guarantee. Judging by what the site offers, this is probably pretty close; your customers will be able to access your site any time of the day or night.
 

The company also monitors and controls their network extensively. Regular data backups are also offered to ensure that even if there ever were to be an issue, the actual damage will be minimal. Your site will also have password protected directories and an SSL certificate.
 

Ease of Use:

Your site is very simple and easy to use and control. The control panel is a proprietary interface that may require some getting used to, but it is generally very intuitive. The drag and drop site builder is simple and straightforward, although some more experienced users may find that the functionality is a bit limited. Overall, you will not have any trouble accessing your account and being able to control your sites.
 

Bottom Line:
 

NetFirms.com offers everything needed to have and run a successful small business website. The features are good, although it would be nice to see additional functionality.

 

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